Client Background

BLD Consulting embarked on a transformative mission to modernize fire department operations. Their objective was to simplify data analysis and elevate operational efficiency. Leveraging their expertise and building upon the FireRMS application, BLD Consulting developed a suite of add-on tools aimed at enhancing data analysis for fire departments. These tools bridged critical gaps, particularly in the time between incident occurrence and response.

  Challenges

While the FireRMS program served as a solid foundation for various fire department activities, including fire incidents, EMS, occupancy, training, and vehicle maintenance, the absence of a solution to validate data, streamline entry tasks, and facilitate user-friendly analysis posed significant challenges.

  Solutions

Recognizing the need for comprehensive restructuring and new tool development, BLD Consulting partnered with Rheal. Together, they enhanced existing Reviewer tools and developed new modules for EPCR, training, and occupancy. Rheal also engineered utilities to seamlessly import external data files into the FireRMS database. The implementation comprised:

  • Reviewer Tools Enhancement: Optimizing tools for efficient data validation and analysis.
  • EPCR, Training, and Occupancy Modules: Tailored modules to meet specific fire department needs.
  • Data Import Utilities: Streamlining the process of importing external data into the FireRMS database.
  • Mapping Functionality: Introducing maps for visualizing incident data by category, empowering fire departments to identify incident trends within their jurisdiction.
  • Special Study Module for COVID-19: Designing a dedicated module to track and analyze COVID-19 data, aiding in resource allocation and response planning.

Multi-Level Grouping With Color For Each Group:

Hierarchical Data In Grid:

Conditional Formatting:

Map Group By Incident Category:

Map Special Study COVI19:

  The Result

The collaboration between BLD Consulting and Rheal yielded significant outcomes:

  • Enhanced Operational Insight: Reviewer tools provided clear insights into incident types, enabling proactive resource planning.
  • Improved Data Analysis: Multi-level grouping and conditional formatting facilitated effective data analysis, identifying incidents not meeting benchmarks for prompt action.
  • Efficient Resource Allocation: Leveraging maps and specialized modules, fire departments allocated resources efficiently based on incident trends and emerging challenges like the COVID-19 pandemic.

"We were introduced to Rheal Software from an Linked In recommendation and we are so very glad we reached out to inquire about their data assistance abilities. I am extremely pleased and excited about the working relationship we have developed with your Company Rheal Software. We brought vision and expectations regarding our data projects and we have been amazed at the expertise, experience knowledge and communication skills and understanding their staff has provided to my Company. We have accelerated our timelines and ability to provide Data Tools and Applications through their support and services. We were assigned professional and talented representatives that have been instrumental in delivering quality professional programming support, direction and advice. All communication and discussion has been direct and informative in their guidance and ability to create useful applications from our conceptual ideas. Very Pleased!!!"

Brian Drolet
Owner/Proprietor, BLD Consulting.
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